You can join HERE. Simply complete the details needed and you will be registered as a Kulture Hub member!

Please contact [email protected] if you have any questions.

You can join for a monthly fee of $19 per month or $199 per year saving you $29.

This amount will be direct debited each from your nominated account or card at your chosen frequency. The payment options are available to you when you register.

As a Hub member you will receive discounts on our products and Practitioner consultations and have access to our vault of education to support you on your healing journey and through your program in clinic.

You will also have access to an exclusive Facebook group (which you can access HERE) where you can ask questions for our practitioners and health coaches, receive ongoing education, live Facebook sessions to learn and ask questions, learn tips & tricks for fermenting... and so much more!

You will also receive DOUBLE rewards points on purchases and FREE shipping on orders over $99, which will be automatically applied at the checkout providing you are logged into you account.

We are confident that you are absolutely going to LOVE being a member of Kulture Hub. However, if you aren't completely satisfied, let us know by emailing [email protected] and we can cancel your membership.

Please note, you can cancel your membership for free at anytime by logging into your account portal. However, if this falls partway through a billing cycle, your membership will remain on active until the end of the cycle (whether monthly or annual) and then no further charges will be incurred. 

Please check that you are logged into your Kulture Hub account before you make your purchase.

If this fails, you have two options. You can simply not proceed with the purchase and make contact with us at [email protected] to assist you to ensure you receive your Hub discounts.

Alternatively, you can proceed with the purchase, then notify us within 24 hours that you did not receive your Hub discount and we will arrange a refund for the discounted amount to be issued to you.

Yes, if they are working with us in program. We know that a Kulture Hub membership is something that many loved ones would really appreciate. If you would like to purchase a membership for a family member or loved one, you can contact [email protected] and one of our lovely team members will arrange this for you.

If you need to update any personal information relating to your Hub membership, you can access your payment method or billing details through the Customer Portal. Simply log in to your account HERE and click "manage memberships" and then "update stripe" which is under the "update payment info" column.

Please reach out to [email protected] if you experience any difficulties.

If you are having issues logging on to your Hub portal, you can contact us at [email protected] and we will be able to ensure that your access is made available to you.

Being a member of Kulture Hub is the best way to ensure that you will receive ongoing discounts on the products you buy.

From time to time, we may have sales on our products, but the Hub price will always be available year round.

Yes, you can, providing the person who you wish to transfer to has also completed a Kultured Wellness Program.

If you paid annually and there are three months or more left on the membership, you can contact us and we will arrange that the remaining months are allocated to another person that you nominate. You will need to provide the details of the person whom is receiving the transferred membership. To do this, you can contact [email protected] to have this arranged.

If you are a Hub member with a monthly payment arrangement, it would be best to just simply notify us at [email protected] that you want to end your membership and have your friend or relative create their own membership.

Our loyalty rewards program converts the dollars you spend to points. You can then redeem your points as an in store credit for purchases. (Please note, points cannot be redeemed in conjunction with other discount codes - ie only one discount code can be used at a time)

No, anyone can sign up to our loyalty reward program, however Hub members earn points twice as fast as a non-member. You can view your points on the Loyalty Point widget, which can be found at the bottom of our home page.